Our Customers

Our customer philosophy:

• We will be proactive in meeting the needs of our customers.




• We will ensure our customers are treated courteously and are served in a timely manner.




• We will strive to exceed customer expectations.




• We will continue to educate our customers.

Our customers include:

• Central administration




• University managers and employees




• Students




• Board of Regents, State of Iowa




• Regulatory agencies including the Departments of Administrative Services, Management, and Revenue




• External auditors including, but not limited to, the Auditor of State and bond auditors

• Internal audit staff




• Bonding attorney, financial advisor, and bond rating agencies




• Funding agencies including the Iowa General Assembly and various federal agencies




• Citizens of the State of Iowa

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