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Our customer philosophy:
- We will be proactive in meeting the needs of our customers.
- We will ensure our customers are treated courteously and are served in a timely manner.
- We will strive to exceed customer expectations.
- We will continue to educate our customers.
Our customers include:
- Central administration
- University managers and employees
- Students
- Board of Regents, State of Iowa
- Regulatory agencies including the Departments of Administrative Services, Management, and Revenue
- External auditors including, but not limited to, the Auditor of State and bond auditors
- Internal audit staff
- Bonding attorney, financial advisor, and bond rating agencies
- Funding agencies including the Iowa General Assembly and various federal agencies
- Citizens of the State of Iowa
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