Our Values

The strength of our service lies in our staff. Committed to that principle, we will:

• Perform our duties with the highest ethical standards of professional conduct.
• Produce an accurate and timely work product.
• Ensure our customers are treated courteously and are served in a timely manner.
• Treat each other with dignity and fairness in a team environment.
• Foster the professional development of staff by providing professional development opportunities.
• Examine the way we do business and seek opportunities to improve the effectiveness of our service.
• Promote a diverse work force.
• Recognize that the students of the University of Northern Iowa and the citizens of the State of Iowa are the ultimate beneficiaries of our services.

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