GENERAL CLASS DESCRIPTION:
Under general supervision, is responsible for
maintaining software packages for automated operations.
Monitors and coordinates all functions of a multiprocessor interactive
information system with multiple large networks running concurrently.
Assists in the operational and control aspects of systems programming.
Provides functional supervision to staff in work unit.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES:
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Coordinates automated operations software by performing
process scheduling data base maintenance and maintaining report distribution
software as required. Monitors and
controls batch scheduling systems and establishes job processing priorities to
meet department and university deadlines.
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Directs computer or network operations by establishing
standard operating procedures, providing assistance and functional supervision
to subordinate staff and ensuring smooth transition between work shifts.
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Rebuilds job streams terminated by computing systems or
program malfunctions, and/or makes decision to call in analyst to rebuild job
streams.
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Directs and performs problem determination procedures
on systems, devices and networks in the principal processing centers.
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Maintains data center physical security.
The tasks listed under the heading of Characteristic
Duties and Responsibilities are examples of the variety and general nature of
duties performed by employees in positions allocated in the class.
The list is descriptive only and should be used for no other purpose.
It is not intended that any position include every duty listed, nor is it
intended that related duties cannot be required.
KNOWLEDGES, SKILLS, AND ABILITIES:
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Knowledge of information processing systems and
terminology.
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Knowledge and understanding of various personal
computer systems and software packages.
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Knowledge of proper lifting and bending techniques and
ability to lift 50 pounds.
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Ability to communicate effectively orally and in
writing.
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Ability to recognize and resolve complex systems,
computer and network errors.
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Ability to gather and analyze data and prepare reports.
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Ability to exercise functional supervision for
subordinate and student employees.
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Ability to organize and prioritize work assignments.
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Ability to read and interpret policies, manuals, and
instructions.
CLASS SPECIFICATIONS:
Three years experience as a Computer Technician I; or
Five years of relevant post high school computer
technology courses and/or relevant work experience.
REVISION EFFECTIVE:
December 1, 2002
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