| MyUNIverse | Calendar | A-Z Index | E-Mail | Contact UNI | |||||||
 |
 |
 |
 |
 |
 |
||
 |
|||||||
 |
|||||||
 |
|||||||
 |
 |
|
|||||||
|
Frequently Asked Questionsfor Student AccountsIf these general answers do not answer your specific question, please contact us at (319) 273-2628.
How do I get my bill deferred? Simply pay the amount found on the University bill in the "MINIMUM DUE" box. You will automatically be charged the $20.00 deferred billing fee on the next bill. This fee is assessed once a semester. There are normally three (3) bills sent each semester under this plan, but that actually depends on when the student officially registers. Email notifications could be sent monthly, but the final payment for tuition, room & board must be paid in full by the November due date for the Fall semester, and by the April due date for the Spring semester. Can I defer my payments in the summer? Yes, but only if you are registered for May or June terms. Any other session/terms are due in full by the July due date. What happens if I pay less than the minimum due amount? You will be placed on restricted enrollment and receive a fee of $25.00 per month until you have your account minimum due paid in full. What happens if I pay less than the total due amount, but more than the minimum due amount? You will still receive the $20.00 deferred payment charge for paying anything less than the total due. What is a restricted enrollment fee? It is a $25.00 fee that is assessed whenever the minimum due is not paid. Being on restricted enrollment will not allow the individual to cash checks, receive transcripts, change a class schedule, or register for classes. When the bill is brought current, the restricted status is removed from the account, the status returns to normal , and privileges resume. May I get my E-bill sent to my parents? No. The email notification is sent to the student only. You must go out to MyUNIverse and access the E-bill. You can email that link to your parents or print out a paper copy of the bill to give to your parents. How can I get my loan refund checks sent directly to my bank? The student must come to the Cashier's area (1148 Campbell) and fill out a form giving us permission to send the refund check in the mail to their bank. If the loan is made through the UNI Financial Aid Direct Loan program and is applied directly to the E-bill, the loan refund check will be mailed where the student has directed us to mail it. However, if another type of loan is selected (i.e. Norwest Collegiate Loan), the check needs to be endorsed before it can be mailed to the bank. So in most of these cases, the student will simply take any remainder to the bank. The Cashier's Office is open from 8:00 a.m. through 5:00 p.m., Monday-Friday (with the exception of holidays) during the Fall-Spring terms. The summer hours are from 7:30 a.m. through 4:30 p.m. Do you accept credit/debit cards in payment of the E-bill? NO. Acceptable means of payment are cash, checks (including personal checks, traveler's checks, cashiers checks) and money orders. What happens if my student loans don't credit by the time my E-bill is due? If you have signed the award letter and all promissory notes provided by the UNI Financial Aid Office and the loans still have not credited, check with Financial Aid (1148 Campbell, (319) 273-2700, or 1-800-772-2736.) A minimum payment is necessary by the due date to avoid the $25.00 restricted enrollment fee. This same minimum due payment will however incur the $20.00 deferred payment charge. However, when the loans are applied to the E-bill and the account is brought current, all restrictions will be lifted and the status will return to normal. Do I need my student ID to pick up a Short-Term Loan? The student ID is necessary for all transactions. Exceptions will be made only if the student has a photo ID instead. Can I cash personal/UNI checks? Yes, within the following limits. Personal checks up to $50.00 per day (could include a two-party check from parents, grand-parents, friend, etc.) and UNI checks (paychecks, refund checks, etc.) up to $100.00 per day may be cashed. A photo ID is needed for this transaction. Do I need to do anything at the Cashier's Office if I am a first-time loan borrower? No. The Entrance Interview form needs to be filled out with the Financial Aid Office. Once the hold is lifted there, the loan will automatically credit to your E-bill and any amount in excess of the bill will be refunded. First time loan borrowers are subject to a 30-day waiting period before the loan can be credited to the E-bill. When and where are the E-bills sent each month? The bills are prepared on the weekday evening closest to the 10th of each month. Email notification is sent to the student the next day. Another notice is also posted on MyUNIverse. Access the Last E-bill created link for the current E-bill information. Access the Activity since last E-Bill and prior history link to see any credits/charges added. If school is not in session and the student is not enrolled for the upcoming semester, the bill will be mailed to the home address on file with the Registrar’s Office.
What happens if I don't receive my E-bill? Each student is responsible for the bill being paid by the due date even if an email notification has not been received. The student can always come to the Cashier’s Office and request a printout of their history. The last E-bill sent, any new activity, and the student’s entire E-bill history, is available through MyUNIverse on the UNI website by entering the Login ID and Password. What do I do if I lose a refund check? Once all avenues of locating the check have been exhausted, contact us to have the check reissued. The student must sign a stop-payment form. We will provide the form. There is a two (2) week waiting period that must expire before a stop payment will be placed with the bank. After this has been done, a replacement check will be issued. What happens if a check is returned from my bank? If a check is returned for Insufficient Funds, Account Closed, or Stop Payment, it will be charged back to the student's E-bill with the additional fee of $30.00 for the returned check charge also added. The student that cashed the check or had it applied to the E-bill is responsible for the funds and the fee, even if the check has been written by someone else. Will my Graduate Scholarship cover all tuition expenses? No, as explained in the letter sent to each grad student by the Graduate College. Currently the Grad College pays all tuition but not the following mandatory fees: Health Fee, Computer Fee, Health Facility Fee, Student Services Fee, and Building Fee. These amounts change as the tuition and fees increase by Board of Regent decision each year. |
|||||||
Office of Business Operations • 103 Gilchrist • University of Northern
Iowa
Cedar Falls, Iowa 50614-0008
Phone: 319-273-2162• Fax: 319-273-3009
|
Date Updated: June 16, 2005 |
