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Panther First Nomination Form

Surveys and focus groups conducted with UNI employees indicate that we all share one thing in common: our steadfast commitment to customer service. UNI employees celebrate customer service through attitude, teamwork, and initiative.

Attitude

Excellent customer service is defined as service that is helpful, friendly, cheerful, and respectful. In addition, excellent customer service is timely and follows the problem or issue through to its successful completion. A customer-focused employee is patient, approachable, courteous, sincere, and knowledgeable.

Team Work

Superior teamwork is defined as compassionate, cooperative, supportive, and collaborative. Superior team players always find the best qualities in others, share information and talents, and are dependable. In addition, they attempt to solve problems and conflict productively, treat people fairly, invite discussion, and persist even under times of stress.

Initiative

Employees who demonstrate outstanding initiative are self-starters, motivated, and innovative. Along with their excellent abilities to coordinate work, they take ownership in their work, and seek to improve processes.
Your Name:
Your UNI Affiliation:
Your Department Affiliation:
Your E-Mail Address:
Your Phone Number or Extension:
Your Campus Mail Code or Mailing Address:
Do you wish to remain anonymous?:
Name of employee(s) you would like to recognize for a Panther First Award:
Service excellence was achieved by extraordinary:
Please provide a brief description of the excellent customer service you received:

Please type the word shown below