Remote Desktop

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“Remote Desktop Access” allows employees the ability to use the programs and files that are on their office computer while working at another computer. Using remote access is like being in the office. All of the software programs function the same via remote access as they do when you are at the office.  Complete and submit a Request Remote Access form to gain access.

Remote Desktop access requires:

• Internet Connection
• Local: Cedar Falls Utilities, Media Com, AOL or another local internet provider.
• Long Distance: Wireless connection, dial up connection or high speed internet
  connection.
• Configuration of the office computer to accept a remote connection.
• Office computer must be turned on.
• Know office computer IP address.

Enabling your Office Computer to Accept Remote Connections:

Contact Technology Systems and Services at 273-2461 to have your computer configured to accept remote connections.

Get Your IP Address:

In order to connect remotely, the IP address of the work computer is needed.

1. Click on the “Start” menu at the bottom left corner of your screen
2. Click on “Run”
3. Type “cmd” and click “OK”
4. In the black window that appears, type “ipconfig” and press Enter
5. Find the IP Address in the information provided
6. Write down the IP Address for future use
7. Type “exit” and press Enter to close the window
   

Establish a Remote Desktop Connection:

1. The computer you are trying to connect to must be turned on.
2. If remoting in from an off campus location, establish a connection from your local computer to the Internet (i.e., CFU, AOL, etc.)
3. Select the “Start” button.
4. Select “Programs” or “All Programs”
5. Select “Accessories”
6. Select “Communications”
7. Select “Remote Desktop Connection”
8. Enter your computer IP address in the blank field named “Computer”.
   
9. Click the “Connect” button.
10. Enter your Windows User name (usually your last name), Password and enter VPAF in the Log on to field, then click the OK button.

Your work computer desktop will display. You now have access to all programs and files from your office computer because you have successfully connected via Remote Desktop Access.

Connectivity Problems

1. If you are experiencing connectivity problems:
   1. Select the “Experience” tab.
   2. Choose the speed that matches your Internet connection speed.

2. Click the “ Connect ” button
3. When the computer is connected, you will see a login similar to the one you would see if you were actually at your remote computer. Enter your Username and Password in the same manner you do when working at your office. You are now working on your remote computer!

Exit

If you would like to exit the session, move your mouse to the top of the screen. A control bar will slide down into view. Click on the “X” box to close the window and end the session.